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COOKIE POLICY

Last updated on November 20, 2024

Our Cookie Policy explains how and why we use cookies to enhance your browsing experience. Cookies are small text files stored on your device to support essential website functions, analyze site performance and personalize content. We use essential, functionality, performance, and analytics cookies, including third-party services like Google Analytics and Sentry. You can manage or opt out of cookies through browser settings or opt-out tools.

Introduction

We value your privacy and are committed to being transparent about the technologies we use. This Cookie Policy explains how and why cookies and other similar technologies may be stored on and accessed from your device when you use or visit our website. This Cookie Policy should be read together with our Privacy Policy.

What Are Cookies?

Cookies are small text files that websites store on your computer or mobile device when you visit them. They allow websites to remember your actions and preferences (such as login, language, font size, and other display preferences) over time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How We Use Cookies

Our organization uses cookies and similar technologies for the following purposes:

Essential Operations

  • Remembering your login status
  • Maintaining your session security
  • Processing transactions
  • Remember items in your shopping cart
  • Managing your cookie preferences

Website Performance and Analytics

  • Analyzing how you use our website
  • Understanding traffic patterns
  • Identifying areas for improvement
  • Monitoring site performance
  • Detecting and preventing errors

Personalization

  • Remembering your preferences (e.g., language, region)
  • Customizing content based on your interests
  • Saving your user settings
  • Providing personalized recommendations

Marketing and Advertising

  • Delivering relevant advertisements
  • Measuring advertising effectiveness
  • Preventing repetitive ads
  • Understanding your interests
  • Supporting our marketing campaigns

Types of Cookies We Use

1. Essential Website Cookies

  • Purpose: These cookies are strictly necessary for the website to function properly
  • Duration: Typically session-based
  • What if disabled?: Core site functionality will not work properly

2. Functionality Cookies

  • Purpose: Remember your preferences and settings
  • Duration: Can last from session to several years
  • Examples: Language preferences, theme settings, font sizes

3. Performance and Analytics Cookies

  • Purpose: Help us understand how visitors interact with our website
  • Tools Used: Google Analytics, Sentry (Error Tracking and Performance Monitoring)
  • Data Collected: Page views, navigation paths, time spent on pages

Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Privacy & Security → Cookies

Opt-Out Options

  1. Analytics Opt-out:
  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period

Third-Party Cookies

We use services from these third parties that may set cookies:

  • Google Analytics (analytics)
  • Sentry (Error Tracking and Performance Monitoring)

Policy Updates

This Cookie Policy was last updated on November 20, 2024. We reserve the right to update this policy at any time. All changes will be posted on this page with an updated revision date.

Roles and Responsibilities

  • Chief Information Security Officer (CISO): Oversees security aspects of cookie implementation
  • Chief Technology Officer (CTO): Ensures technical compliance
  • Data Protection Officer (DPO): Monitors compliance with data protection regulations
  • IT Department: Implements and maintains cookie-related technologies
  • Legal Team: Reviews and updates cookie policy

Definitions and Terminology

  • First-party Cookies: Set by our website domain
  • Third-party Cookies: Set by other domains
  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a specified period
  • Pixel Tags: Small graphics with a unique identifier
  • Local Storage: Web storage that persists in your browser

Questions and Concerns

If you have any questions about our use of cookies or this Cookie Policy, please contact us at feedback_privacy_policy@mapup.ai