Frequently Asked Questions

TollGuru™ considers the following factors to calculate tolls for your vehicle: Day and time-of-the-day: For example, tolls on SR 133, 241, 261 toll roads, SR-91 Express lanes in California are different...

The toll calculator estimates costs (tolls + gas) for all logical routes between your origin (start location) and destination. It shows you the cheapest, the fastest, and other relevant routes...

Using TollGuru Toll Calculator is pretty easy. Just enter your origin, destination addresses – at the least – and Submit. And the calculator shows toll plazas, tolls and fuel costs,...

Yes, you can use the ZIP codes in place of full addresses for toll calculations on TollGuru. Simply enter the ZIP codes of your starting point and destination in the...

The vignette rates are not directly displayed in the results section of our web calculator. However, accessing this information is straightforward through our interactive map feature. By clicking on the...

We recently transitioned from Google sign-in to a direct email and password method for enhanced security. We sent out notifications to all our users to set up a new password...

Our API provides gas/petrol rates by default for fuel cost calculations. Currently, we do not have an option in the request parameters to differentiate between fuel types....

TollGuru calculates fuel cost by taking into account several factors including vehicle type, fuel efficiency, fuel price, and vehicle speeds on highways and in cities....

Refer to the provided sample code as a guide for fetching the complete polyline from Google Maps API....

Origin, Destination, and Waypoints: This endpoint is ideal for users who need multiple route options to choose from, offering flexibility in decision-making based on factors like time and cost. It...

The correct timestamp format for the TollTally - GPS Tracks to Toll endpoint is ISO 8601. This format is commonly used to represent date and time in a standardized way...

Yes, we provide dedicated API support exclusively to our Enterprise customers. If you are interested in learning more about our dedicated API support services, contact us for further details....

The TollGuru API provides region-specific toll information to help businesses and individuals accurately calculate and optimize trip costs. Each region has unique parameters based on its local requirements. Visual representations...

On many US toll facilities, you have to pay different tolls if you drive a 2-axle pick-up with 4 tires, 2-axle pick with 6-tires, or if you drive a 2-axle...

As you are aware, some toll road agencies charge tolls based on weight and vehicle height. TollGuru Toll Calculator uses a relationship table between truck weight and number of axles....

The gas costs are estimated using data from users around your location. If no gas cost estimates are known, the toll calculator shows a default gas price that you need...

TollGuru™ considers following factors to calculate gas costs for your route: Highway and city fuel efficiency (MPG) of your vehicle Calculated based on your vehicle class....

You will find that depending on distance on the alternate route, gas price, and fuel economy of your vehicle, using a toll road can be cheaper or only marginally expensive...

The “Compare” screen shows all the routes – Cheapest, Fastest and Others – to your destination. You can see distance, time, and cost for all of them. It helps you...

🚫 indicates that you cannot use the particular method of payment on some or all the toll collection locations throughout your route....

The fastest route takes the least amount of time. This is based on traffic, accident spot en route and other factors but irrespective of the road being tolled or not....

The cheapest route has the least combined travel cost (tolls + gas). It may be the fastest route. If it is not, you will see information about how much longer...

There is no standard way to pay your tolls in the US or other parts of the world. For the US, most Tag transponders are not interoperable. If you have...

On most USA toll roads, bridges, and tunnels you will have three payment options to pay your tolls. If you install a Tag, an eligible transponder (E-ZPass, SunPass, TollTag, TxTag, FasTrak, I-PASS, PikePass, AutoExpreso, etc.), you do...

The easy but perhaps expensive option is to sign up to pay tolls through your rental car company....

I Selected for Turn-by-turn Direction The turn-by-turn navigation that Google maps app or other apps are for a default, fastest route. However, you will be shown the route of your...

For the app to work best, TollGuru™ recommends you share your location. TollGuru will pick your start location. You will be able to search your destination such as a restaurant,...

The subscriptions to all our API usage plans are auto-renewed at the end of the monthly billing cycle. Your subscription is active until you unsubscribe from the plan. Looking to...

If you change your subscription plan in the middle of the month, for that period, you pay pro-rated charges based on the current plan. For the remaining time period in...

All our API usage plans are based on monthly billing cycle. Credit card details are required when you subscribe to a particular plan. The account is charged at the end...

All our API usage plans are based on monthly billing cycle starting the day you sign up for the plan. The invoice for each usage period is billed and sent...

If you exceed the 150 transaction limit per day on the trial version, you will receive a notification indicating that you've reached your daily quota. To continue using our services...

The API Toll bill is calculated based on your usage plan and the number of transactions in the usage period. For example, if you sign up for the Starter plan,...

Transactions are counted differently based on the endpoints used: 1. Tolls between origin, destination, and waypoints: If you request with one origin and one destination, TollGuru Toll API needs to...

Log in to the TollGuru dashboard. Click on the "Subscription" dropdown in the left navigation bar. Select "API Key" to view your API key....

Log in to the TollGuru dashboard. Click on the "Subscription" dropdown menu in the left navigation bar. Click on "API Usage" to view detailed information about your current and historical...

Log in to the TollGuru dashboard. Click on the "Subscription" dropdown in the left navigation bar. At the bottom of the page, you will see options to cancel your subscription....

Log in to the TollGuru dashboard. Click on the "Subscription" dropdown in the left navigation bar and select "Active Plan". Select the plan you want to switch to....

Log in to the TollGuru dashboard. Click on the "Subscription" dropdown in the left navigation bar and select "Active Plan". Click on 'Start trial'...

Currently, we do not offer a pay-as-you-go option. Our subscription plans are designed to provide flexibility for our customers, with monthly billing cycles to suit various needs and usage levels....

Log in to the TollGuru dashboard. Click on the “Account Settings” dropdown in the left navigation bar and select “Profile.” Under the section “Account Information”, click on “Change Email” and...

Log in to the TollGuru dashboard. Click on the “Account Settings” dropdown in the left navigation bar and select “Payment methods”. Click on “Add payment method” to add a new...

Log in to the TollGuru dashboard. Click on the “Account Settings” dropdown in the left navigation bar and select “Payment methods”. Click on “Remove” to delete the previous card....

Log in to your MapUp Dashboard. In the dashboard, under the “TollGuru API Overview” section. Select the “+ Create API Key” button to generate additional API keys as needed....

If you exceed your monthly transaction limit, you can still access the API without interruption. Any overage is charged at the same rate as your subscribed plan per transaction....

Most roads are built with local, state or federal dollars raised from taxes. Tolls roads only charge (tax) users of the facility. For example, E-470 toll road did not use...

We will not recommend taking license plates off. It is illegal and you may face stiff penalties....

Express lanes and managed lanes are typically built within an existing highway. They often add capacity to the highway to accommodate more traffic to relieve congestion. However, unlike other toll...

Our toll information is always kept up-to-date through seamless, real-time updates as soon as they're officially released. We continuously monitor and integrate the latest toll rate changes into our system,...

Our toll intelligence platform ingests first-hand toll information published by tolling authorities. We then run robust and extensive pipelines and algorithms to verify and ensure precise toll calculations for each...

The web toll calculator is a user-friendly tool available on our website TollGuru, allowing you to manually input your trip details to calculate toll and fuel costs. Benefits of using...

We maintain a multi-sourced approach to toll data collection: Direct relationships with toll agencies and authorities to receive advance notifications of rate changes...

Our toll rate updates are among the industry's fastest: Scheduled changes: Implemented exactly at the published effective time...

Our system provides pinpoint accuracy for time-variable tolls: TollGuru factors in time-of-day pricing variations Our database includes complete peak/off-peak schedules for all time-variable facilities...

Our Excel Add-in brings TollGuru's powerful toll calculation capabilities directly into your spreadsheets, perfect for logistics professionals, fleet managers, and transportation planners....

Differences in toll rates can occur between the TollGuru API, Web Calculator, and Complete Route Polyline from a Mapping Service for the following reasons: 1. Dynamic Routing...